Why Partner with AthenaMD?
Effectively managing an emergency or hospitalist department can result in headaches and struggles for a hospital. Often, large volume facilities are offered endless support and resources while their community centered counterparts lack a dedicated partner in physician services. Your challenges are unique, and AthenaMD offers the expertise and experience in those distinct areas. We know our niche, and that is working with community-centered hospitals to recruit top physicians and provide those clinicians with the resources necessary to optimize care within their departments. Our business model consists of the following:
Recruitment and Retention of Top Physicians
When asked to name the top concern within their hospitals, there is a common theme among community hospital administrators' responses: Physician Recruiting. How do we attract the best providers to our area? Once we recruit them, how do we convince them to stay with our facility long term? Many administrators feel that large, corporate ER groups tend to bring in a "revolving door" of faceless doctors. We understand that this inconsistency is not the best for you, your medical staff, or your patients.
How is AthenaMD able to recruit core teams of top providers? The answer is simple. We offer the practice environment that physicians want to work in. With top income, quality of life, flexible scheduling, and local autonomy, AthenaMD physicians have pride in their work as they strengthen patient care in your community.
How is AthenaMD able to recruit core teams of top providers? The answer is simple. We offer the practice environment that physicians want to work in. With top income, quality of life, flexible scheduling, and local autonomy, AthenaMD physicians have pride in their work as they strengthen patient care in your community.
Community Involvement
AthenaMD aims to be much more than just a physician group that happens to practice at your hospital. We want to be considered a part of your community. For this reason, we approach our hospital partnerships differently than many physician services groups. We recruit a core team of physicians to live and work within the community, to truly treat each peer physician and patient as a friend or neighbor. The AthenaMD physician not only demonstrates clinical excellence; he or she is compassionate, caring, and is an active member of the medical staff and community.
Data Driven Care with Measurable Results
AthenaMD believes that the only results that count are those that are clear and measurable. We work with our partner hospitals to ensure a consistent flow of data, whether they utilize paper or electronic documentation. Our dedicated data analyst tracks metrics on a monthly basis, and we remain in constant communication with our clients regarding goals, achievements, and areas of possible improvements. We are dedicated to providing the highest standard of care and truly optimizing your clinical department.
Expertise in Patient Satisfaction
AthenaMD physicians by nature are compassionate and caring; their goal is to become a friend and neighbor to their patients. That being said, we offer extensive support and resources to our physicians to enhance their interpersonal skills in patient encounters. We have compiled a best practices approach to customer service, which provides physicians with tips and techniques to improving their patient satisfaction scores. We employ AIDET fundamentals and patient satisfaction coaching to ensure that each physician is equipped with the tools he or she needs to succeed. We utilize physician scorecards which allow our doctors to compare their results with peers and to highlight areas of potential improvement.
Revenue Enhancement Through Increased Efficiency
Faced with more challenging reimbursements than urban counterparts, it is imperative that rural and lower volume hospitals partner with physician services groups dedicated to improving their overall revenue. The emergency department, often viewed only as the “front door to the hospital” also has great financial potential, but all too often hospitals fail to capitalize on this. Incentivized to provide cost-effective, efficient, top quality care, AthenaMD’s incentives are aligned with yours. They want your department to run as efficiently and successfully as you do, and by increasing efficiency in your hospital, AthenaMD allows the opportunity for volume growth and revenue enhancement.